Soporte
Ayuda clara, sin laberintos.
Resuelve una duda con la guía local disponible en cualquier página o envía una consulta bien dirigida a una persona del equipo. La guía usa reglas deterministas, no IA, y no envía ni guarda tu pregunta.
Last update: October 22, 2026DIRECT CONTACT
Contact details.
Write to the Meshopia team from your email application. We will respond to each query through the appropriate channel.- Customer support
- info@meshopia.comQuestions about accounts, downloads, files and listings.
- Privacy and data
- info@meshopia.comRequests to access, correct or delete your data.
- Complaints and rights
- info@meshopia.comIntellectual property, content removal and complaints.
- Safety and illegal content
- info@meshopia.comSuspicious activity, risks or content that breaks the law.
Include the link or MSH number of the model when the query is related to a publication. Before sending it, check: "I do not include passwords or bank details."
Account and access
You can enter with email and password or with Google. If you forgot your password, use “I forgot my password” on the login screen. Confirmations and recoveries are processed through Supabase.
Publications and files
You can publish multiple models, folders, source files, documentation or ZIP, RAR and 7Z packages. You choose which names are shown on the sheet; Downloadable content remains private and is reviewed before being released. A removed publication no longer appears publicly, but may be retained to honor previously purchased downloads.
CC0 external models
Meshopia may include Printables model sheets that declare a CC0 license. We retain the author, licence and source link. Some listings link to the original publication, while others include files imported and reviewed in Meshopia. Check each listing’s files and origin before downloading. A listing requires review if its licence cannot be verified.
Purchases
Free and paid models are identified on each listing. Purchases are available only when the seller, design and payment method are enabled. Paid files unlock in your Library after payment is verified; reporting a manual payment does not confirm it.
Check payment availability and how it works →Inappropriate content or copyright
Use “Report” in the model file or write to the support email. Identify the work or right affected and provide a valid contact form to review the case.